Privacy Policy
Last Updated: March 2026
1. Introduction
ServiceGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use our mobile application
("App") and website ("Website").
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, phone number, email address
- Account Information: User ID, encrypted password, profile details
- Vehicle Information: Vehicle type, registration number, model, year
- Location Data: Pickup and delivery addresses, GPS coordinates (for service
tracking)
- Payment Information: We do not store full card details. Payments are processed
securely via encrypted third-party payment gateways.
3. How We Use Your Information
We use the collected information for:
- Service Provision: Processing bookings, coordinating vehicle pickup/delivery, and
processing transactions.
- Communication: Sending booking confirmations, status updates, and providing
customer support.
- Service Improvement: Analyzing usage patterns to improve app performance and user
experience.
- Legal Compliance: Complying with regulatory requirements and detecting fraudulent
activities.
4. Information Sharing
We do not sell your personal information. We share your data only with:
- Authorized Service Centers (to perform repairs)
- Delivery Partners (to facilitate vehicle pickup/drop)
- Secure Payment Gateways (to process your payments)
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures, including SSL encryption and secure server protocols,
to protect your data from unauthorized access or disclosure.